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Our Privacy Policy

Last updated: June 2026

ADDCharge Ltd is committed to protecting your personal data and handling it responsibly. This policy explains what information we collect, how we use it, and your rights under UK data protection law.

Who we are

ADDCharge Ltd 16 Park Road, Hemel Hempstead, England, HP1 1JS
For any questions about this policy or how we handle your data, contact Lisa Adde at lisa@addcharge.co.uk.

What data we collect and why

Contact form enquiries

When you submit an enquiry through our website, we collect your name, email address, phone number, and the details of your message. We use this information to respond to your enquiry. The legal basis for processing this data is legitimate interests.

Website analytics

We use Google Analytics to collect anonymous information about how visitors use our site, including pages visited and time spent on the site. This data does not identify you personally. For more detail, see our Cookie Policy.

How long we keep your data
We retain contact form enquiries for as long as reasonably necessary to respond to your enquiry. Analytics data is retained in accordance with Google Analytics’ default retention settings.

Who we share your data with

We do not sell or rent your personal data. We share data only with:

  • Google for website analytics, under Google’s data processing terms
  • Our hosting provider who may process data as part of delivering the website

Your rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict how we process your dataLodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk

To exercise any of these rights, contact lisa@addcharge.co.uk.

Disclaimer

The information on this website is provided for general guidance only. ADDCharge Ltd accepts no liability for errors or omissions in the content. Links to third-party websites are provided for convenience and do not constitute an endorsement of those sites or their content.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.